FAQ

What do I need to do before arriving at the conference?

Ensure that you have updated the CLEAR Health Pass.

 

What airport is closest to the conference?

Los Angeles International Airport (LAX)

 

What should I bring with me to the conference?

Please remember to pack masks, sanitizers, and cleaners.

 

Do the hotels require a credit card when checking in?

Yes. The conference hotels require a valid credit card for incidentals.      

 

What time zone is Los Angeles?

Los Angeles is on Pacific Standard Time

 

How do I get from the airport to the conference hotels?

• If you are using Uber, Lyft, or a taxi for transport to and from the airport, please click here for information.

• Click here for more information regarding transportation

 

What are the conference hotels?

The JW Marriott Los Angeles L.A. Live, the Courtyard Los Angeles L.A. Live, and the Residence Inn Los Angeles L.A. Live are a few blocks away from the Los Angeles Convention Center (LACC).

 

Is conference shuttle available during the conference?

As the three conference hotels are within walking distance of the convention center, no shuttle service will be provided.

 

Who do I contact if there are any problems with my housing reservation?

Please confirm your housing reservation prior to arrival. If you have any questions or encounter any difficulties upon arrival, contact Orchid Event Solutions, between 9:00 AM and 4:00 PM Mountain Time, Monday–Friday, at:

• 877-352-6710 (toll free)
• 801-505-4611 (international)

 

Where is the conference located?

Conference Services, the exhibits, the NSTA Store, sessions, and events will be located at the Los Angeles Convention Center (LACC) (1201 S Figueroa St., Los Angeles, CA 90015).

 

When does the conference begin and end?

The conference will begin with concurrent sessions on Thursday, December 9, at 8:00 AM and end on Saturday, December 11, at 4:15 PM.

 

I have received an e-mail with my registration confirmation. What should I do when I arrive on-site?

• Proceed to the CLEAR Check-In, located in the West Lobby of the LACC, before going to Express Check-in to retrieve your badge.

  • Note: There will be limited entry points to the LACC to enforce the CLEAR processing. 

• After your participation has been cleared, proceed to Express Check-in, located in West Hall A Registration Alcove.

• Each day, a different color-coded wristband will be distributed at the CLEAR Check-in. You will need to obtain the proper color wristband for entry into sessions and the exhibit hall.

 

What do I do if I have not received my registration confirmation e-mail?

• Before arriving at the conference, please contact us at reg@nsta.org.

• At the conference, please visit Conference Services located in West Hall A Registration Alcove during conference services hours.

 

Where can I retrieve my badge for the conference?

Badges can be printed at Exhibitor & Conference Services, located in West Hall A Registration Alcove. Care kits will also be distributed at this location.

• Colored stickers will also be available to identify distancing comfort levels:

• red: let’s socially distance

• yellow: I’m okay with minimal contact

• green: totally okay with any contact

 

What is the protocol for unvaccinated children? Are they required to register/create an account and upload a negative COVID test via CLEAR?

Parents/guardians above the age of 26 can add minors ages 14–17 to their Health Pass flow and/or bring their negative test with them. However, it is recommended that anyone 18 and under provide their vaccination card and/or negative COVID test in advance to CLEAR to ensure a smoother and more practical process.

 

What happens with international attendees? Does CLEAR work with them as well?

The CLEAR Health Pass does not accept international verification of vaccination. Rather, anyone traveling from outside the U.S. is REQUIRED to provide a negative COVID test result within 48 hours of the conference.

 

What is the protocol IF I begin to exhibit signs of illness?

Go directly to the medical center, located on Level 1 across from Petree Hall or visit the closest hospital or urgent care center listed below.

 

Where are the closest medical facilities located?

• California Hospital, the closest hospital to LACC, is located at 1401 S Grand, Los Angeles, CA 90015, 213-742-5867, (22 miles)
• Reliant Urgent Care is located at 814 Francisco St., Los Angeles, CA 90015, 888-753.6032 (.5 mile); COVID Testing is also available here. 

 

Where are the closest COVID testing facilities located?

• Total Testing Solutions offers free COVID testing through health insurance or the CARES Act. Located at 10830 Santa Monica Blvd., Los Angeles, CA 90025. Appointment is needed.

• Same Day Testing offers results within hours. Depending on the type of test and/or if you have insurance, there may be a fee required. Located at the Staple Center, 1046 S Figueroa St., Los Angeles, CA 90015, 619-345-3818, (.2 miles), appointment is needed.

 

Are vendors, hotels, and convention center staff also following the NSTA COVID protocol?

NSTA has provided its guidelines to the vendors, hotels, and convention center and has requested that only individuals who meet these guidelines be assigned to the conference and have contact with attendees and NSTA staff.

 

Is there complimentary Wi-Fi throughout the convention center? If so, what is the access code?

• Complimentary Wi-Fi is available in all public spaces and lobbies of the convention center. To access, click on the “Free WiFi” network. No password is required.

• Should you require Wi-Fi for your presentation, please click here for individual purchase.

 

Are meals included?

No.

 

Is there any place to eat in the convention center?

• Taste Coffee Cart, located in West Hall, will be open as follows: Thursday, December 9, to Saturday, December 11: 7:30 AM–3:00 PM 
• Hot Portables will be available in Concourse Foyer during lunch time: 12 Noon–2:00 PM.

 

Where can I find a schedule of events and other information about the conference?

Visit the Los Angeles conference onsite page here.

 

What are the hours for Conference Services?

Located in West Hall A Registration Alcove, Conference Services will be open during the following hours:

Thursday, December 9 • 7:00 AM–5:00 PM

Friday, December 10 • 7:00 AM–4:30 PM

Saturday, December 11 • 7:30 AM–4:15 PM

 

What are the hours for the NSTA Store?

Located in Rooms 151–152, the NSTA Store will be open during the following hours:

Friday, December 10 • 10:45 AM–3:00 PM

Saturday, December 11 • 9:00 AM–12 Noon

 

What are the Exhibit hours?

Located in Rooms 151–152, Exhibits will be open during the following hours:

Friday, December 10 • 10:45 AM–3:00 PM*

*with exclusive Exhibit Hall/Exhibitor Workshop hours, 1:30–3:00 PM

Saturday, December 11 • 9:00 AM–12 Noon

 

How can presenters upload materials for their sessions?

To share session materials, presenters should click here. Choose session day and title, find your session documents on their computer, and click Upload. To upload multiple files, simply repeat the process.

 

How can attendees download session materials?

If a presenter has uploaded resource for his or her session, a link will appear in the session description in the Los Angeles session browser that is visible to all users. Users can click on the link to download the file directly from the session browser.

 

How can I document professional development experiences during the conference?

There are two options offered to document your professional development during the Los Angeles Area Conference:

 

• NSTA will acknowledge up to 25.5 clock hours for the NSTA Los Angeles Conference. Please note that these hours are not graduate/ continuing education units. To document see instructions for creating your own transcript/certificate at: https://www.nsta.org/graduate-credit.

• You can also earn one (1) or two (2) graduate-level credit/units in professional development through Dominican University of California course EDUO 9073. To obtain credit/units, you must be registered for NSTA Los Angeles Area Conference, complete the required assignments, and pay a fee of $104 for one credit/unit or $208 for two credits/units. An NSTA transcript is also required. Register for graduate-level credit by Saturday, January 1, 2022, and submit the required assignments by Monday, January 10, 2022. Click here for complete details.

 

How do I get around town?

• Getting around Los Angeles is easy on the Metro system. Click here for information. 
• You can also use Uber or Lyft.

 

Where do I park?

Click here for information on where to park.