Abstract
In this interrupted case study, students assume the role of a quality assurance intern at a plant that manufactures shredded cheese. As there is no formal sampling plan in place to ensure product quality, students are tasked with developing a feasible plan based on specified safety and practicality factors. In the process, they gain experience in adjusting sampling plan parameters to create operational characteristics (OC) curves with particular shapes, as well as practice calculations for acceptance quality limit and limiting quality. The case was developed for an upper-level undergraduate statistical food quality management course. It would also be appropriate for use in any undergraduate or graduate course that covers principles of statistical quality management and quality management tools, such as operations management courses and statistics courses that cover quality management. It is highly recommended that the case be used only with students who are familiar with the concepts taught in undergraduate statistics.